Delivery Information

There are various shipping options available throughout the US & Canada. Shipping costs and times will be advised when ordering.

Our preferred shipping partner is UPS. We have found after shipping throughout the group Fanuc parts around the world for 20 years that UPS offers the largest range of services. We also ship via Fed-Ex if that is your preferred courier, and for larger consignments such as massive spindle motors we ship via Old Dominion. We ship throughout the continental US & Canada.

All parts that have been advised as in stock, ship on date of payment. If required delivery schedule is detailed on quotes.

Once the items have left our premises, then you’ll be emailed with the couriers (UPS, FEDEX, etc) waybill number and contact information to trace every step of the delivery to your chosen destination.

Express Delivery:

CNC offers express – next day AM (RED AM), express saver – next day (RED), 2nd day (BLUE), road 1-5 days (Brown) expedited. For heavier loads, then Old dominion offers a 1-5 day delivery service. Though we can arrange special same day deliveries via UPS SCS (supply chain solutions).

Shipping on your Account:

Either you can arrange shipping, or you can provide us with your account number if you use TNT,  FED-Ex, DHL, UPS. We do not charge a packing and handling change on parts that have been repaired or exchanged. Please let us know if you require us to ship on your own arranged courier of if you would like us to arrange it.

If you choose to use your own courier, then the parts must be fully insured by yourselves and we accept no responsibility or liability for any loss or damage to the goods once they have been picked up by your courier. Further it is purely your problem with the chosen courier to deal with any mishaps regards any parts shipped on your own account.

Problems with Shipment:

Please note parts will not be shipped unless the invoice has been paid. If there are any problems with dispatching the goods, then we will try to contact you ASAP to inform you of any problems.

Please inform us as soon as possible if the part has sustained any damage. If the box is damaged in anyway do not sign for it and have the courier return the package as ‘refused due to damage’. If you sign for the part, then you also accept and take responsibility that the part is in good condition!