Warranty

CNC Electronics Inc offers a variety of warranties dependent on the part. For EXCHANGE or REPAIR parts warranty is now 12 months. On repaired parts warranty is limited to failures of parts and repairs conducted by CNC. Below is a breakdown by part type and service that CNC guarantees vary

FANUC Drives warranty is 12 months on new or refurbished exchange amplifiers or outright sale of drive units. Repair parts warranty is also 12 months, and limited to failure of parts and repairs conducted by CNC. On occasion via consent of both parties no warranty repair can be offered if the drive has sustained corrosion damage to PCB’s though repairable, but susceptible to fault in the short term due to corrosion.

FANUC Motors warranty is 12 months on all motors supplied either exchange or repair, whether new or refurbished. Including encoders. Not covered under warranty is wear and tear and exposure to liquids and snapped shafts, etc.

FANUC Controls and PCB’s are covered by a 12 month warranty. Refurbished and new exchange or outright parts carry our standard warranty. Repaired parts carry a limited warranty to the parts and labor supplied by CNC. New memory replacement PCB’s carry a 2 year warranty.

CNC Monitors as CNC replacement monitors carry a 2 year warranty is an LCD/TFT built in the USA by ourselves. If one of our CRT based monitors they carry a 12 month warranty. Our exchange 9 inch monochrome FANUC Monitors carry 12 month warranty also.

FANUC Power Supply Units as standard carry a 12 month warranty on Exchange or Repair PSU’s. CNC Electronics replacement psu’s for the FANUC 3, 6 and the series 0-C come with a 2 year warranty.

Other CNC Parts such as FANUC fuses, FANUC membrane cover, FANUC transistor modules, FANUC battery, etc. DOA warranty only. All fuses, transistors and batteries are checked before they leave our premises.

For exchange and New replacement CNC part warranty claims: replacement parts maybe sent if stock is available. If not then we actively try to turn around WARRANTY repairs in 24 HOURS. On occasion via consent of both parties no warranty repair can be offered if the part has sustained corrosion damage though deemed repairable, but susceptible to fault in the short term due to damage caused by corrosion.

All warranties are void if parts are exposed to liquids or used beyond manufacturers specifications. Also when non return of exchange parts when supplied service exchange.

For more information on the CNC Electronics Inc warranty policy, please contact us for more information.

Phone us at (434) 971-1394 or email us at sales@cnc-electronics.com